Shipping & Returns

Shipping

Most in-stock items ship within 24 hours of ordering; however, some orders may take up to 48 hours to process. Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. Rest assured any shipping delay will be communicated to you at the time of your order. Should any other unforeseen delay occur, you will be notified within 10 days of placing your order.

Customs, Tariffs and Taxes

Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

Returns & Exchanges

All RIFFE Apparel merchandise is unconditionally guaranteed. If you are not satisfied with your purchase for any reason, please let us know and we will help you. Items must be in new condition with original tags.

To Complete a Return: Using your own trackable and insured shipping method, mail your return to:

     Riffe Apparel - Attn: Returns Department 1218 Puerta Del Sol, San Clemente, CA 92673 USA Order # ___________     

Any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded. RIFFE Apparel is not responsible for shipping fees or lost returns.

Refund Process

A refund will be credited back to your original method of payment, and will post approximately two days after the date of processing. It may take up to two billing cycles for the credit to appear on your monthly credit card statement. Most returns will process in approximately two to three weeks, depending on your method of return. All orders are refunded in US dollars to the credit card used at the time of the original purchase.